Artificial Intelligence
How AI is changing the way technology is built, sold and run.
Why Microsoft Copilot should be a priority for UK SMEs
Flotek Group took Copilot on the road to SMEs across the UK. Chief executive Jay Ball argues the gains are real, but that businesses must get their data and permissions in order first
Agents are optimizing AI workflows, but humans remain key to ROI
Agentic AI promises clearer returns than earlier AI, but it depends on hybrid architecture. Mauro Arruda, Lenovo’s EMEA AI leader, on why the smartest agents still need the smartest people
Systems don’t run companies, people do – and AI won’t change that
Refinitiv was carved out of Thomson Reuters, rebuilt at speed and sold to the London Stock Exchange Group for £20bn. Former chief executive David Craig’s account shows why leadership, differentiation and clean data matter more than transformation theater
BCC finds half of SMEs use AI, but job cuts cluster among bespoke users
The British Chambers of Commerce puts AI use among the mostly small firms it surveyed at 54%, more than double the official figure for all businesses. But its researchers warn the sample does not represent all UK SMEs
Ex-Candy Crush chair Mel Morris on why efficiency could decide the AI race
Mel Morris, the former chair of King, the company behind Candy Crush, does not sound especially dazzled by the current AI boom
DeepMind CEO questions OpenAI’s fast move to ads in ChatGPT
Speaking at Davos, Sir Demis Hassabis, chief executive of Google DeepMind, said Google’s Gemini assistant has no plans to carry ads at this stage, putting user trust first
Xero folds AI receipt capture into its plans as Making Tax Digital nears
Sole traders and landlords facing quarterly digital tax reporting from April will get AI data entry at no extra cost. The harder questions are about accuracy, review and how much of their finance runs through one vendor
Government shelves its AI Management Essentials tool for businesses
The AI governance self-check will not be published or written into public procurement. Officials now plan simpler guidance aimed squarely at small and medium-sized enterprises
IBM’s Krishna urges partners to start early on enterprise AI
Arvind Krishna, chairman and CEO of IBM, expects a “tenfold productivity revolution” over the next decade and says partners can reach far more customers than IBM serves directly
Free AI courses answer the wrong question for small firms
The government now offers every UK adult free AI training and wants 2 million SME staff through it. But its own research says most firms lack a reason to use AI, not a course
Nutanix pitches hybrid multi-cloud for a ‘decade of platform wars’
Rajiv Ramaswami, president and CEO of Nutanix, says enterprises want to avoid dependence on a single cloud model – and that partners will carry its AI push into new markets
Nvidia’s channel chief sees neoclouds as the next partner opportunity
Nvidia’s Craig Weinstein, vice-president of its Americas partner organization, says neocloud providers are an “ever-growing and important segment” that creates design, deployment and managed services work for partners