Onecom puts its AI receptionist online for any business to test free
The Halo platform was sold only to Onecom’s own customers until now. Any firm can set up an agent on its voice network, keep its number and pay from £30 a month once a 30-day trial ends
- The agents run on Onecom VOX, the voice core the company says carries 250 million calls a year
- The first 30 days are free: a card is added at sign-up and nothing is charged until day 31
- A business can keep its existing number by forwarding calls, or take a free local landline number from Onecom, customer or not
- Onecom says Halo supports more than 32 languages across voice and digital channels
A business no longer needs an Onecom contract, a sales call or a site visit to put an AI agent on its phone line. The open offer covers the receptionist job only: an agent that answers from live stock, order or booking data is still a bespoke build with Onecom, and the managed Halo service has no published prices.
“Every missed call is a customer ringing your competitor instead. Through our process, anyone can build a 24/7 receptionist that speaks for their business, put it through test calls, and have it answering the phone the same day.”Aaron Brown, chief executive, Onecom Technology Group
Onecom, the Whiteley-based business communications provider, said on 2 November that any business can now build an AI receptionist on its Halo platform at onecomhalo.ai, hear it take test calls at no cost and have it answering the phone the same day. Until now the platform was sold only to Onecom’s own customers.
Onecom launched Halo in April 2026 as a managed service: AI agents that answer calls and messages, sold on a monthly subscription with bundled interaction capacity. Aaron Brown, who co-founded the company in 2013, became group chief executive on 1 May 2026. The self-service version asks for a website address, opening hours, prices, common questions and call-handling rules, then creates an agent that answers around the clock, takes messages, books appointments, transfers callers to a person when needed and sends a transcript and summary of each call.
The self-service site, where the agent is called Maya, prices three bundles at £30, £60 and £90 a month excluding VAT on a 12-month plan, or twice that month to month, for 250, 1,000 and 2,500 minutes of calls. Extra minutes cost 4p to 6p each. The managed Halo service, built with Onecom’s own teams for larger operations, has no published prices.
Sources
- Onecom, “Onecom launches self-serve AI receptionist platform so businesses never miss a call again”, news release, 2 November 2026. https://www.onecom.co.uk/news/onecom-launches-self-serve-ai-receptionist-platform
- Onecom via PR Newswire, “Onecom launches Halo, a first-of-a-kind agentic AI platform empowering businesses to deploy autonomous digital workforces”, press release, 29 April 2026. https://www.prnewswire.co.uk/news-releases/onecom-launches-halo-a-first-of-a-kind-agentic-ai-platform-empowering-businesses-to-deploy-autonomous-digital-workforces-302756227.html
- Onecom, “Onecom appoints Aaron Brown as Group Chief Executive Officer”, news release, 30 April 2026. https://www.onecom.co.uk/news/onecom-appoints-aaron-brown-as-group-chief-executive-officer
- Onecom Halo, onecomhalo.ai, pricing and how it works, accessed 2 November 2026. https://onecomhalo.ai/
- Companies House, “Onecom Limited (04031272)”, company overview, accessed 2 November 2026. https://find-and-update.company-information.service.gov.uk/company/04031272
- Comms Dealer, “Onecom opens AI receptionist platform to all UK businesses”, 2 November 2026. https://www.comms-dealer.com/ai-powered/onecom-opens-ai-receptionist-platform-all-uk-businesses
