
Elyos AI raises $13m to answer the phones for trades businesses
The London startup sells voice and email agents to plumbers, electricians and fire and security firms – a test of whether small service businesses will hand their front office to AI

Pax8’s email error shows how much MSP data distributors hold
An email attachment sent by mistake to fewer than 40 UK partners held business information on about 1,800 Pax8 partners. The wider question for MSPs is who else holds their customer data

Record tech startup numbers meet a funding market built for scale
UK founders incorporated more tech companies in 2025 than ever, and venture funding grew for the first time in four years. But the rebound was led by megarounds and AI

BCN moves its Microsoft business to Arrow as an indirect reseller
BCN is giving up a direct Microsoft relationship for distribution through Arrow, and wants to be a supplier to other partners as well as a reseller

IT vacancies slide as candidate numbers climb into 2026
Recruiters report one of the sharpest falls in demand for permanent IT and computing staff as 2025 closed. For smaller tech employers, a soft market brings choices as well as risks

Beyond connectivity: Gamma’s Rob Kittler on the trusted IoT advisor
Customers want partners to show how connected technology improves operations, not just to supply connectivity. Rob Kittler, head of connectivity practice at Gamma, on leading with outcomes, starting small and building partner ecosystems

CFC insures SMEs against a cyberattack on a key customer
The specialist insurer’s new extension pays out when a customer hit by hackers cancels orders, a gap it says the Jaguar Land Rover attack laid bare across the carmaker’s supply chain

Whitehall’s cyber plan makes every supplier part of the audit
The Government Cyber Action Plan sets out how Whitehall will police cyber risk in its own estate. But its supplier clauses turn mid-sized contractors into part of the assurance chain

Why subject matter expertise should drive your go-to-market strategy
The companies winning the most competitive markets are doing it with deeper knowledge, not bigger sales teams. How to build a go-to-market model around expertise
