Arctic Wolf opens a sensorless MDR tier to MSPs only
Aurora MDR Connect lets the MSP own the customer while Arctic Wolf runs the security operations, but price, partner margin and UK availability are still undisclosed
- Available now to MSPs that complete Arctic Wolf’s technical validation and MSP training program
- The upgrade to full Aurora MDR adds a named security team, deeper log retention and a network sensor
- Arctic Wolf says its platform processes more than 10 trillion security events and runs more than 200,000 investigations a week
- No pricing, partner margin or UK availability disclosed
For UK MSPs already reselling Huntress or Blackpoint, this looks like a third credible option at the small-business end, and competition between the three is likely to show up in wholesale pricing before it shows up in features. Until Arctic Wolf publishes a price list and a UK date, though, partners can’t test whether Connect pays better than what they sell today.
Partners already in Arctic Wolf’s resale or co-managed tracks should ask how accounts are protected when a Connect MSP chases the same customer. Omdia flagged exactly that conflict risk to Channel Dive.
“Partners stay in control of the customer conversations that differentiate their business, and Arctic Wolf provides the security operations backbone.”Ben Bitterman, vice-president of MSP sales, Arctic Wolf
Arctic Wolf launched Aurora MDR Connect on 15 September, a tier of its managed detection and response (MDR) service built only for managed service providers, covering round-the-clock detection, investigation and pre-authorized response.
The selling point is deployment speed. Connect does away with the network sensor, and Arctic Wolf says MSPs can roll it out across customer environments within hours. Customers who later need more can move up to full Aurora MDR without redeploying.
The target is the small end of the market. Chief revenue officer Will May told Channel Dive that most of Arctic Wolf’s MSP partners serve customers with fewer than 100 employees, and that the MSP program is now its fastest-growing business unit. Matthew Ball, chief analyst at Omdia, Channel Dive’s sister company, told the outlet that Connect is aimed at smaller MSPs that had been buying from Huntress or Blackpoint instead.
