Editor
Editorial desk, VETTDD
VETTDD is the leadership publication for UK B2B technology. Its editorial desk writes the interviews, analysis, columns and The Brief, to the standard set out on the Editorial standards page.
Senior leaders like their AI tools, but only 29% see them fully integrated
A Nielsen survey for monday.com finds software tool counts climbing as AI use grows, staff appraisals getting harder and most managers expecting to oversee more agents than people within a year
Microsoft opens contact center agents to Five9, Cisco and Avaya users
Contact Center Intelligence sells customer service and quality agents, plus analytics, on top of the platform a company already runs, with no move to Microsoft’s own Dynamics 365 contact center software
Dexory tests Nvidia’s Halos safety platform on its warehouse robots
The robots Dexory runs among forklifts and staff in warehouse aisles already use an Nvidia model as a second opinion on rack checks, and their safety system may be next
Robotiq opens pre-orders for a gripper that can feel what it holds
The 2FC adds tactile fingertips and wrist compute to Robotiq’s 2F design, and owners of the older 2F-85 and 2F-140 can fit the same parts instead of buying new
Barclays grows corporate lending 14% as small-business loans shrink
Third-quarter results show the bank lending more to clients above £6.5m in revenue while loans and deposits in its unit for smaller firms fell over the year
LSEG to pay nearly 12 times forecast revenue for data firm Octus
LSEG is buying a credit data firm whose teams source hard-to-access deal documents. Its third-quarter update says four in five of its AI agreements with customers so far involve extra datasets
IntelliAM raises £6.3m to move to AIM and push into the US
The industrial AI software firm ended its last financial year with £100,000 of cash and is putting the largest share of the new money into sales and marketing, with the US its priority
Google’s London cloud outage spread to the zones meant to absorb it
A power cut and a failed generator start took one of Google Cloud’s three London zones offline on 20 October. But Google’s preliminary report shows the failover traffic then saturated the other two zones
LiteLLM’s second hijacked release reached the keys behind the gateway
LiteLLM rebuilt its release process after a compromise in March. But LiteLLM says a temporary permission change and tokens exposed in logs let an attacker ship malware through the open-source AI gateway again
SAP turns AI into the reason to move ERP to its cloud
SAP’s cloud revenue grew 26% in the third quarter while support on licensed software fell. But the AI it now leads with is sold as part of the migration, and SAP plans to price more of it by consumption
Vertice adds invoice agents and payments to its procurement platform
The London-headquartered company now carries a purchase from first request to supplier payment on one record, pitching finance teams on the discounts and terms it says are lost after signature
Microsoft matches Copilot Studio packs on large E7 deals in CSP
Customers that buy at least 300 new E7 seats through partners can have up to five Copilot Studio capacity packs matched for a year, a seat floor that leaves smaller customers outside the offer